Tender Details

Country: Indonesia
Summary: Frame Agreement for the Provision of Donor Retention Services
IDT Ref No: 92803311
Deadline: 18 Dec 2023
Financier: United Nations Development Programme (UNDP)
Purchaser Ownership: Government
Tender Value: Refer Document
Notice Type: Tender
Document Ref. No.: RFP/23/014/RBAP/PSP
Purchaser's Detail:
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Description:
UNHCR Indonesia is seeking to enter into a Long Term Agreement (LTA) for: LOT 1: Donor processing services - database housing, processing financial payment, donor journey, Contact Center, Telemarketing activities and Reporting; LOT 2: Donor development services- upgrade and conversion on time donors via telemarketing.
Documents:

Tender Notice

Cover-Letter--Donor-Retention-Services-RFP_23_014_RBAP_PSP.pdf

Annex-A_donor-retention-services-Indonesia-2-lots-.pdf

Annex-B--Technical-Response-Form-LOT-1.docx

Annex-B--Technical-Response-Form-LOT-2.docx

Annex-C1--Financial-offer-form-LOT-1.xlsx

Annex-C2--Financial-offer-form-LOT-2.xlsx

Annex-D--Vendor-registration-form-.pdf

Annex-E--General-Conditions-of-Contract-for-the-Provision-of-Services.pdf

Annex-F--UNHCR-Special-Data-Protection-Conditions.pdf

Annex-G-eTenderBox-Registration-Guide.docx

Annex-H-eTenderBox-Supplier-User-Manual.docx

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Frame Agreement for the Provision of Donor Retention Services - Indonesia Tender

The UNITED NATIONS HIGH COMMISSIONER FOR REFUGEES (UNHCR), a Government sector organization in Indonesia, has announced a new tender for Frame Agreement for the Provision of Donor Retention Services. This tender is published on IndonesiaTenders under IDT Ref No: 92803311 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2023-12-18.

The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.